Is my personal information safe with you?

We store all Personal Information on a secure server, and we seek to use procedures designed to protect Personal Information from accidental or unauthorised access, destruction, use, modification or disclosure. We will seek to ensure that your personal information is kept confidential and secure in accordance with this Privacy Policy, and that the appropriate technical and organisational measures to prevent unlawful or accidental destruction, accidental loss, unauthorised disclosure or access or other unlawful forms of processing are implemented. Although we will strive to take commercially reasonable security precautions regarding all personal information, visitors or users to the websites/apps acknowledge and agree that Alshaya Group does not control the transfer of information or data via the websites/apps or over any other electronic facilities or media.

Is it safe to make a payment on your website?

Making a payment on our website is safe and secure. We utilize advanced encryption technology to protect your personal and financial information during transactions. Our payment processing is handled through reputable third-party providers who comply with industry standards for data security. Additionally, we continuously monitor our systems for any potential vulnerabilities to ensure a secure shopping experience.

What options do I have for controlling my personal information?

You have several rights regarding your personal information, which include:

1. Access: You can request a copy of your personal information that we process.
2. Deletion: You can ask us to delete your personal information.
3. Correction: You have the right to request corrections on any inaccurate personal information.
4. Restriction: You can request that we restrict our use of your personal information.
5. Objection: You have the right to object to our use of your personal information.

To exercise any of these rights, please verify your identity so we can proceed with your request.

What happens if I disable cookies on your website?

Our website uses cookies as part of its standard data collection process. Cookies are small data files that are automatically sent to your computer, tablet, or mobile device when you visit our site. They help us identify you, track session validity, and enhance your overall browsing experience.

By using our website, you consent to the use of cookies. If you prefer not to receive cookies, you can adjust your browser settings to refuse them or receive notifications when cookies are being sent. For instructions on how to do this, please refer to your browser’s help section. However, please note that disabling cookies may limit certain features and your overall enjoyment of our website.

For more information about our cookie policy, visit our Privacy & Policies page.